General terms and conditions of sale
Prices are inclusive of VAT. The order is considered completed once received the order confirmation receipt.
Purchases made on the site & nbsp; www.ailight.it & nbsp; are governed by the Italian law on mail order sales. If you have made a mistake in your order and you have received an item that you did not want, or you are not satisfied with the purchase made, you have 10 working days from the delivery date to exercise the right of withdrawal, or the possibility of returning the product. and be reimbursed for the expense. To exercise the right of withdrawal, send the package back within 10 days of receiving the goods. We will accept without hesitation the return of any item, as long as it is in good condition, refunding the entire amount.
Attention: for items with SIAE stamps, the product must be returned with the stamp intact. Returns of items with a broken or missing SIAE stamp will not be accepted.
Include a copy of the delivery note (or invoice, when requested) in the return shipping package, which will be at your expense as required by law, and which must be properly packaged, and send it to :
Colors for Life srl – & nbsp; Ailight Colors and Sounds
Via Pellegrino Orlandi 5b
tel. 051-4122060 – 351 9154133
For shipping, we advise you to use an insured mail system and in no case the cash on delivery; Please note that items delivered to an address other than the one above will not be taken into consideration.
If you receive damaged goods, please notify us within 5 working days (via e-mail firstname.lastname@example.org ) mentioning “damaged items” in the subject email.